Privacy Policy

MivoMart (we) operates this online store. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, purchase our products, contact us, or otherwise interact with us.

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our Site, we may collect certain information, including:

Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to our marketing communications, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support

We only request information that is reasonably necessary to provide our products and services.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages you visit
  • Products you view
  • Referring website
  • Approximate location information
  • Date and time of your visit
  • Website interaction information

We may use cookies and similar technologies to operate and improve our Site and understand how visitors use it.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments
  • Ship products to you
  • Provide customer support
  • Communicate with you about your orders
  • Send transactional emails
  • Provide information about products and promotions where permitted
  • Improve our website and products
  • Analyze website traffic and customer behavior
  • Prevent fraud and unauthorized transactions
  • Maintain the security of our Site
  • Comply with applicable laws and legal obligations

We do not use your personal information for purposes unrelated to our business operations unless permitted or required by law.

3. Shopify

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and process customer transactions.

When you use our Site or make a purchase, Shopify may process personal information in accordance with its own privacy practices.

You can review Shopify's consumer privacy policy here:

Shopify Consumer Privacy Policy

Shopify also provides merchants with privacy and customer-data tools that can help manage applicable privacy requirements.

4. Payment Information

Payments made through our Site may be processed by Shopify Payments or other third-party payment providers available at checkout.

We generally do not directly store your complete credit or debit card number on our own systems.

Payment providers may collect and process your payment information according to their own privacy policies.

5. Order Fulfillment and Shipping

To fulfill your orders, we may share information necessary to process and ship your purchase with third-party suppliers, fulfillment providers, shipping companies, and logistics providers.

For example, if we use CJ Dropshipping or another supplier to fulfill your order, information such as your name, shipping address, contact information, and order details may be shared with that provider as necessary to fulfill and deliver your order.

We only share information reasonably necessary for order fulfillment and related services.

Important: Keep this section only if you actually use the named provider. If you stop using CJ Dropshipping, update the policy.

6. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep our website functioning properly
  • Remember your preferences
  • Understand how visitors use our Site
  • Measure advertising performance
  • Improve our products and services
  • Provide relevant advertising where permitted

You can control or disable certain cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Shopify also provides customer-privacy and cookie-management tools that merchants can configure based on their practices.

7. Advertising and Analytics

We may use third-party advertising and analytics services, such as Meta, Google, or other advertising platforms, to understand how visitors interact with our Site and to measure or improve advertising campaigns.

These services may use cookies, pixels, or similar technologies to collect information about your interactions with our Site.

Depending on where you live, you may have rights regarding certain forms of targeted advertising or sharing of personal information. Shopify notes that additional opt-out requirements can apply to customers in certain U.S. states.

8. How We Share Your Information

We may share your personal information with third parties when reasonably necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Product suppliers and fulfillment providers
  • Shipping and logistics providers
  • Website and technology service providers
  • Analytics providers
  • Advertising platforms
  • Customer support providers
  • Fraud prevention and security providers
  • Government authorities or law enforcement when legally required

We do not sell your personal information for money in the ordinary course of operating our store.

However, certain privacy laws may define activities such as targeted advertising or sharing of information more broadly than the everyday meaning of "selling." Your rights may therefore vary depending on where you live.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, tax, accounting, and regulatory requirements

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

The FTC recommends that businesses limit the personal information they retain, protect information they do keep, and securely dispose of information that is no longer needed.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect
  • The right to request access to your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of certain information
  • The right to opt out of certain targeted advertising or sharing
  • The right to withdraw consent where processing is based on consent
  • The right to object to certain processing
  • The right to receive a copy of certain personal information

To make a privacy request, contact us using the information below.

Email: [YOUR CUSTOMER SERVICE EMAIL]

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

Depending on the circumstances and applicable law, these may include rights to access, correct, delete, or opt out of certain forms of sharing or targeted advertising.

We will process valid requests in accordance with applicable law.

You may contact us using the information provided below to exercise applicable rights.

Email: [YOUR CUSTOMER SERVICE EMAIL]

13. Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

14. International Customers

Although MivoMart may be operated from outside the United States, our Site may be accessible to customers around the world.

If you purchase from us, your personal information may be processed or stored in countries other than the country where you live.

Different countries may have different data-protection laws.

Where required by applicable law, we will take appropriate measures regarding the transfer and processing of personal information.

15. Third-Party Websites

Our Site may contain links to third-party websites, services, or social-media platforms.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.